+ How long does this tour take?
Most travelers complete this tour in approximately 1.5 to 2 hours, depending on pace, time spent at each stop, and optional detours. Having said that, please remember that self-guided tours are extremly flexible (you can start, pause, continue anytime) and everyone has their own pace.
+ What does this tour include?
This self-guided walking tour includes 21 stops, covering top attractions such as Freedom Tower, 9/11 Memorial, 9/11 Museum, Survivor Tree, FDNY Memorial Wall.
+ Where does the tour start?
The tour starts at Freedom Tower (Address: North Tower Pool, Fulton St, New York, NY 10006, USA). You can begin the tour there or join from any stop along the route.
+ What type of tour is this?
This is a self-guided walking tour designed to be completed on foot through walkable areas and city highlights.
+ Can I do this tour at my own pace?
Yes, this is a self-guided walking tour, so you can start anytime and explore at your own pace. You can pause, skip stops, or spend more time at places that interest you. You can even split it into multiple days. Explore however feels right for you.
+ Is this a walkable tour?
Yes, this tour is fully walkable and designed to follow a comfortable route through pedestrian-friendly areas.
+ Do I need anything in order to take the tour?
There is one thing that you need - A mobile phone (with the UCPlaces app installed and active location services, and a cellular data plan with a decent signal for downloading the tour) and comfortable walking shoes! But here are some recommendations for a great experience: 1. Make sure your phone is fully charged and bring a mobile charger/battery. 2. Bring earphones for the best experience. 3. Bring a bottle of water and dress appropriately according to the weather forecast.
+ How will I navigate from point to point during the tour?
The tour uses GPS-based navigation through the UCPlaces app, with automatic audio playback and step-by-step directions between stops. Just follow the route (cross streets carefully using crosswalks) and listen to the audio guide. Use the resume feature to continue the from where you recently stopped (or closed the app). Easily skip or go back to stops.
+ Is this tour suitable for families or groups?
Yes, self-guided tours are ideal for families and small groups, allowing everyone to explore comfortably without being tied to a fixed schedule.
+ What makes a self-guided tour better than a guided tour?
Self-guided tours are more flexible, affordable, and personalized. You can avoid crowds, choose your pace, and focus on the stops that interest you most.
+ I installed the app and it's now asking for GPS and media access permissions, why?
The app is your tour-guide, it needs to know where you are located on the map to be able to trigger the points of interest. It also needs access to audio and media files to provide you with this experience.
+ What happens if there are unexpected roadblocks or navigation issues?
We have been working hard to deliver a great experience. Though you may run into unexpected obstacles (the world is constantly changing), our app has multiple features and mechanisms in place to help you overcome them, including: AI assistance, force play an audio if you can't reach the stop, skip or return to stops, automatic rerouting and more.
+ Can I take the tour in my language?
Though all of our tours are primarily in English, many tours are muyltilingual (including: Spanish, German, Portuguese, French, Japanese, Hebrew, French, Arabic and more...). The tour language options depend on the specific tour - You can easily check which languages are available in the tour screen!
